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Terms & Conditions

Terms & Conditions – CRO Services

Last updated: February 2025

Introduction

These Terms and Conditions govern your use of GROW’s Conversion Rate Optimization (CRO) services (“GROW,” “we,” “us”). By proceeding with payment and accessing our services, you agree to comply with these Terms. Please review them carefully.

1. Services Provided:

  • Website audit, strategic analysis, and specific recommendations.

  • Monthly A/B testing to optimize conversion rates.

  • Monthly performance reports detailing insights and results.

2. Acceptance of Terms: By proceeding with the payment for our services, you explicitly accept and agree to these Terms. If you disagree with any part, please refrain from proceeding further.

3. User Responsibilities:

  • Provide accurate and timely information required for CRO activities.

  • Ensure compliance with applicable laws and regulations.

  • Timely approval and implementation of recommended changes, unless otherwise agreed.

4. Payment Terms:

  • Monthly retainer must be paid in advance.

  • Payments renew automatically unless canceled in writing at least 7 days prior to the next billing cycle.

  • No refunds are available after services have commenced for the billing period.

5. Intellectual Property: All content, methodologies, recommendations, and materials provided during the CRO service are proprietary to GROW and protected by intellectual property laws. You may not reproduce or commercially exploit these materials without written permission.

6. Liability Limitations: GROW provides CRO services on an “as is” basis. While we commit to professional and diligent service delivery, we do not guarantee specific outcomes and are not liable for indirect, incidental, or consequential damages.

7. Confidentiality: All information exchanged during our engagement will remain confidential. We will not disclose any sensitive data externally without your explicit consent.

8. Termination:

  • Either party may terminate this agreement by providing written notice via email at least 7 days prior to the next billing cycle.

  • Upon termination, all obligations cease except for outstanding payments.

9. Governing Law: These Terms shall be governed and interpreted according to the laws of Tel Aviv, Israel. Any disputes will be subject to the exclusive jurisdiction of the courts of Tel Aviv.

10. Updates and Notifications: We may periodically update these Terms. Significant changes will be communicated via our website or through direct email notifications. Continued use after updates indicates acceptance of the revised terms.

Contact: For any questions, notifications, or clarifications regarding these Terms, please contact us at [email protected].

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