Terms & Conditions
Terms & Conditions – GROW Services
Last updated: April 2025
These Terms and Conditions apply to all services provided by GROW (“we”, “us”, “the Company”) including but not limited to website builds, Shopify store setup, ecommerce store development, Conversion Rate Optimization (CRO), and strategic consulting.
By proceeding with payment, you agree to these terms in full.
1. Scope of Services
Website / Shopify Builds:
Design and development of ecommerce or corporate websites based on the selected package (Starter, Growth, Scale, etc.).
Includes setup of pages, basic configuration, and integrations as listed in your specific proposal or package page.
Client must provide required content (products, branding, text, images) unless explicitly agreed otherwise.
CRO Services:
Monthly CRO audit and A/B testing as per retainer agreement.
Strategic recommendations and implementation planning.
Other Services:
Any additional services (e.g., email marketing, automations, consulting) are subject to a separate scope as outlined in the specific engagement or proposal.
2. Payment Terms
All services require 100% upfront payment prior to work commencing.
Payment confirms agreement to these terms and serves as a binding contract.
No refunds will be provided once work has begun or access to assets has been granted.
CRO retainers renew automatically unless canceled in writing at least 7 days prior to the next billing cycle.
3. Delivery & Timeline
Project timelines begin upon full payment and the reception of all required materials.
Delays in client response or material provision may impact delivery timeline.
Shopify / Website setup services follow a defined 10-day delivery structure unless otherwise specified.
4. Intellectual Property
All designs, strategies, and materials are the intellectual property of GROW.
Final deliverables are licensed to the client for commercial use.
You may not reuse, resell, or repurpose our frameworks without written consent.
5. Confidentiality
We respect client confidentiality and will not disclose your project, data, or materials unless authorized.
We may showcase anonymized results or designs for portfolio purposes, unless otherwise agreed.
6. Client Responsibilities
Provide timely and accurate materials, product information, brand assets, and feedback.
Approve revisions or deliverables within 2 business days to maintain timeline.
Follow through with implementation when required (CRO, tech integrations, etc.)
7. Limitation of Liability
GROW provides services on a best-effort basis and does not guarantee specific business outcomes.
We are not liable for indirect, incidental, or consequential damages of any kind.
8. Termination
Website projects may be canceled only prior to payment. Once paid, the work begins and the agreement is binding.
CRO retainers may be canceled with 7 days written notice before the next cycle.
9. Governing Law
This agreement is governed by the laws of Tel Aviv, Israel.
Any legal disputes shall be handled through the courts of Tel Aviv.
10. Updates to Terms
These Terms may be updated periodically. The latest version is always available at [your domain]/terms-of-service.
Continuing to work with GROW or complete payment confirms acceptance of the latest version.
Contact
For any questions or clarification, contact us at: